There is a lot of confusion between reviews and testimonials. Not only from businesses I talk to, but also in some of the top ranking articles on the subject! To be fair, it’s hardly surprising… as both review and testimonials can be solicited by a business are a reflection of a customer’s experience can be… [Read More]
Pro Tips
How to prevent disaster when a member of staff leaves your salon, taking clients with them
Whether you’ve got a hair or beauty salon, one thing is for sure. At some point, you’ll lose a popular member of staff. And when you do, a bunch of your clients will follow them out the door. It’s the nature of the beauty business. After all, clients value having someone they trust. Someone that… [Read More]
How To Request Reviews Automatically Using Zapier
RatingScoop’s API lets you request a customer review automatically when a significant action happens in another app, such as your appointment system or eCommerce store. Zapier is an automation service that makes it super simple to connect different web apps together, using workflows called “Zaps”. Using Zapier, you can easily connect RatingScoop’s API to thousands… [Read More]
