While onboarding a new customer this week, it reminded me how much confusion there is between reviews and testimonials – even in some of the top ranking articles on the subject! (The difference, surprisingly, can be summed up in two words…) Anyhow, in this case, the customer (who is in a regulated healthcare profession), was restricted from using testimonials by… [Read More]
Features
Unleash The Power of Review Tagging!
In this post, we are going to dive into the world of review tagging, and how you can not only use it to spot patterns and gain actionable insights, but also as a potent marketing tool. See, a review is a valuable asset to your business. If it’s positive, it can be a magnet that attracts new… [Read More]
How To Request Reviews Automatically Using Zapier
RatingScoop’s API lets you request a customer review automatically when a significant action happens in another app, such as your appointment system or eCommerce store. Zapier is an automation service that makes it super simple to connect different web apps together, using workflows called “Zaps”. Using Zapier, you can easily connect RatingScoop’s API to thousands… [Read More]
How To Share Customer Feedback On Facebook & Other Social Media
RatingScoop’s share buttons make it simple for you (and your website visitors) to share customer feedback from your website to all the popular social networks – and we currently support sharing to Facebook, Twitter, Pinterest, LinkedIn and WhatsApp. The share buttons let you share customer feedback as easily as sharing any other content. This not… [Read More]
