A “sting operation” conducted by consumer rights champions, Which?, has revealed a worrying number of businesses paying for fake Google reviews. The reason why, as they explain in the following video, is simple – reviews work! – and Google is the “800lb gorilla” of review sites because it influences search engine rankings too. The report… [Read More]
Google Now Showing Review Rating Stars In GMB
Google’s mission is to make information “universally accessible and useful”, and as such they are always finding ways to provide users with the most relevant, highest quality results. Reviews have always been an important part of Google’s local business search results, because they provide searchers with a relevant, at-a-glance, crowdsourced snapshot of how good a… [Read More]
Come on you blues!
When we heard the Riverview FC under-13 team were looking for a new sponsor, we couldn’t leave them hanging. Based in Gravesend, Riverview FC is a grassroots youth football club that caters for ages 8-14. It’s had a few incarnations over the years, and was re-started in 2018 to meet the needs of the local… [Read More]
How To Request Reviews Automatically Using Zapier
RatingScoop’s API lets you request a customer review automatically when a significant action happens in another app, such as your appointment system or eCommerce store. Zapier is an automation service that makes it super simple to connect different web apps together, using workflows called “Zaps”. Using Zapier, you can easily connect RatingScoop’s API to thousands… [Read More]
The Day Facebook Broke
A week ago today, Facebook, WhatsApp and Instagram “broke”. All over the world, people’s feeds were full of blank pictures. Photo and video sharing on all platforms just stopped working. It was hours before Facebook, Inc (who own all three platforms) admitted there was a problem. But by that time, the whole world knew something was… [Read More]
Case Study: Hypnotherapy Kent
Karen Martin runs Hypnotherapy Kent, which offers one-to-one hypnotherapy sessions as well as a range of self-hypnosis audio MP3s from her online store. She started collecting reviews with us back when we were called Trusted Practitioner, and now has over 120 reviews on her website. Karen says that her reviews have made a huge difference… [Read More]
