Grow your business faster with customer feedback & reviews
RatingScoop helps you automate the customer feedback process so you can earn more reviews, build trust and attract more customers. It’s like word-of-mouth on steroids.
Request Customer Feedback. Anytime, Anywhere
Request feedback via email, web link, printed QR Code, in-store iPad kiosk, or even integrate our API right into your shopping cart, for multiple, hassle-free opportunities to get feedback, whatever kind of business you run.
Invite
Invite a customer to give feedback by entering their name and email, and our system will do the rest.
Upload
Give your review collection efforts a boost by uploading your customer email list. Our system will then drip out the feedback requests over time.
API
Connect your shopping cart or CRM (directly or via Zapier) and send feedback requests automatically from your favourite app.
Website
Collect feedback directly from your website with our embedded button, or share your direct feedback link in your email signature.
Add a scannable QR Code to receipts, invoices, business cards etc and customers can simply point their smartphone camera to leave feedback.
Kiosk
Setup a iPad/tablet based ‘kiosk’ so that your customers can leave feedback in-store at point of purchase or as they leave.
Hassle-Free Automated Followup
Our automated followup process gets you more reviews, while allowing customers the ability to opt-out without embarrassment.
You get valuable customer feedback and testimonials (aka 1st party reviews) you can display on your website, as well as reviews on the 3rd party sites you care about most – all from a single request.
Every customer touchpoint is branded to your business, and the followup messaging can be fully customised, so you stay in complete control.
Publish 1st Party Reviews On Your Website, Just Like This!
Our review display widgets make it simple for you to seamlessly display your verified star rating and testimonials (1st party reviews) on your website at the click of a button, including an optional reply.
Stand Out In The Search Engines
Our display widgets are fully optimised for SEO, so you get a steady stream of fresh, keyword rich content marked up with review Schema.
Google loves websites with fresh, structured content, so adding our review display widgets to your website can have a positive impact on your search engine ranking.
Especially as your customers stories most accurately reflect what potential customers are looking for.
Turn More Visitors Into Customers
Research shows that adding reviews to a website gives up to 44% more conversions.
This lowers your customer acquisition costs (CAC) and grows your business faster.
Make Your Competition Irrelevant
By listening to your customers, resolving any issues before they become problems, and making it easy for them to leave reviews, your competition will soon be irrelevant.
And by building a strong average rating on multiple sites, the odd fake or negative review won’t have any power to hurt your business.
Stand out from the crowd
And let your happy customers help you grow your business
RatingScoop also helps you get more genuine reviews on the 3rd party review sites you care about most, including:
Protect Your Reputation
A negative or fake review can not only ruin your day, it can scare away potential business too.
Our unique invitation system ensures that only genuine customers can give verified reviews, so haters, trolls and competitors are locked out,
And by making it simple for your genuine customers to leave reviews, you’ll get a more balanced view on the review sites that matter.
Protect Your Hard Earned Reviews
We want you to get as many reviews as possible, but unlike some other services, we adhere to all review site policies and guidelines in our review collection process.
We never offer any incentives, and our followup process ensures requests are dripped out slowly over time so customers are not asked in bulk.
And whilst our process is personalised to ensure both happy and unhappy customers are appropriately treated, nobody is “gated” from seeing the links to the review sites.
Protect Your Business
RatingScoop’s review collection process is fully GDPR compliant, protecting your business as well as your customers privacy rights.
Our system encrypts private personal data for privacy protection and gives your customers automated tools to exercise their GDPR rights (e.g. to edit or remove a review).
And by using RatingScoop to collect and manage customer feedback, you’ll ensure all your testimonials and reviews are being used with your customers consent, protecting you from claims of false endorsement.
Want to see more?
Take a brief, self-guided demo of our system. You’ll see just how easy it is to use and discover why businesses like yours are growing faster with RatingScoop.
