Grow your business faster with customer feedback & reviews
RatingScoop helps you automate the customer feedback process so you can earn more reviews, build trust and attract more customers. It’s like word-of-mouth on steroids.
Here’s How It Works
Step 1: Request Customer Feedback. Anytime, Anywhere
With SIX hassle-free ways to request feedback, there’s something for every kind of business.
Email Invite
Invite a customer to give feedback by entering their name and email, and our system will do the rest.
Bulk Upload
Give your review collection efforts a boost by uploading your customer email list. Our system will then drip out the feedback requests over time.
API
Connect your shopping cart or CRM (directly or via Zapier) and send feedback requests automatically from your favourite app.
Web Link
Collect feedback directly from your website with our embedded button, or share your direct feedback link in your email signature.
QR Code
Add a scannable QR Code to receipts, invoices, business cards etc and customers can simply point their smartphone camera to leave feedback.
Kiosk
Setup a iPad/tablet based ‘kiosk’ so that your customers can leave feedback in-store at point of purchase or as they leave.
Step 2: Sit Back As RatingScoop Handles The Feedback Collection Process Automatically For You
Whichever request method above you use, your customer will be taken to our feedback form, which will be branded up with your company details. As feedback comes in, we’ll add it to your dashboard for your review, and let you know by email.
If the response is positive, we’ll encourage them to also leave a 3rd party review on the sites you care about most, including:
If it’s negative, the links the 3rd party reviews links are still there (i.e. we do not allow ‘review gating’), but our focus is on getting them to send additional info privately, so you can resolve the issue and hopefully turn their experience into a positive one.
Positive Thanks Page
Negative Thanks Page
Step 3: Publish Feedback On Your Website With A Click
Our review display widgets make it simple for you to seamlessly display your verified star rating and testimonials (1st party reviews) on your website at the click of a button, including an optional reply.
Stand Out In The Search Engines
Our display widgets are fully optimised for SEO, so you get a steady stream of fresh, keyword rich content marked up with review Schema.
Google loves websites with fresh, structured content, so adding our review display widgets to your website can have a positive impact on your search engine ranking.
Especially as your customers stories most accurately reflect what potential customers are looking for.
Turn More Visitors Into Customers
Research shows that adding reviews to a website gives up to 44% more conversions.
This lowers your customer acquisition costs (CAC) and grows your business faster.
Make Your Competition Irrelevant
By listening to your customers, resolving any issues before they become problems, and making it easy for them to leave reviews, your competition will soon be irrelevant.
And by building a strong average rating on multiple sites, the odd fake or negative review won’t have any power to hurt your business.
Ready to get started?
Join free today and you’ll be all set up and requesting your first reviews just 10 minutes from now
